Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a secure and efficient user experience.

This policy applies to personal information collected through:

  • Our website (including online forms and bookings);
  • In-person interactions;
  • Telephone or email communications; and
  • Other interactions with patients and visitors.

By accessing our website or providing your personal information to us, you consent to the handling of that information in accordance with this Policy.

How We Use Cookies

We use cookies to:

• Ensure our website functions properly
• Improve website performance
• Analyse traffic and user behaviour
• Support online appointment bookings
• Enhance security

Types of Cookies We Use

 

Category

Purpose

Can You Disable?

Essential

Required for core website functionality

❌ No

Analytics

Help us understand site usage

✅ Yes

Functional

Remember preferences

✅ Yes

Marketing

Deliver relevant advertising (if used)

✅ Yes

Managing Cookies

Managing Cookies

You can manage your cookie preferences by:

• Using our website cookie settings tool
• Adjusting your browser settings
• Clearing cookies via your browser

Please note that disabling certain cookies may affect website functionality.

Technical & Compliance Best Practices (Important)

To remain compliant and reduce legal risk:

✅ Essential cookies should load automatically
✅ Analytics & marketing cookies should not load until consent (best practice)
✅ Keep a record of user consent (via your website platform)
✅ Link clearly to your Privacy Policy
✅ Allow users to change preferences at any time
✅ Review third-party tools (Google Analytics, Meta Pixel etc.) for overseas data transfer compliance